ETHERFAX Status

Status Page

All Systems Operational

About This Site

Welcome to ETHERFAX's home for real-time information on system performance and security. Here you will find live and historical data on system performance as well as any service interruptions, and scheduled maintenance. You are able to subscribe to real-time notifications.

Database Infrastructure Operational

Customer Portal Operational

Reseller Portal Operational

Telephony Operational

U.S. Inbound Toll-Free Operational

U.S. Inbound DID Operational

International Inbound Telephony Operational

Canada Inbound Telephony Operational

U.S. Outbound Operational

Canada Outbound Operational

International Outbound Operational

U.S. API Services Operational

U.S. REST Services Operational

U.S. SOAP Services Operational

U.S. SMS Services Operational

Canada API Services Operational

Canada REST Services Operational

Canada SOAP Services Operational

Mobile & Container Applications Operational

DirectFax® for Slack Operational

DirectFax® for Microsoft Teams Operational

Slack Health Operational

DirectFax® Email-to-Fax Services Operational

DirectFax® Email-to-Fax Services - U.S. Operational

DirectFax® Email-to-Fax Services - CA Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

U.S. SOAP Uptime

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U.S. SOAP Response Time

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U.S. REST Uptime

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U.S. REST Response Time

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U.S. REST 2.0 Uptime

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U.S. REST 2.0 Response Time

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U.S. - DirectFax® Email-to-Fax Services

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Canada SOAP Uptime

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Canada SOAP Response Time

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Canada REST Uptime

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Canada REST Response Time

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Canada - DirectFax® Email-to-Fax Services

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Past Incidents

Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

Database Updates to Support Future Portal and API Versions

Completed - The scheduled maintenance has been completed.
Nov 10, 01:00 EST

Verifying - Verification is currently underway for the maintenance items.
Nov 10, 00:01 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 21:00 EST

Scheduled - ETHERFAX will be performing database updates during this time to support future updates of the ETHERFAX portals and APIs. The working window is scheduled for 4 hours however any impacts to API calls will be brief (seconds) and intermittent through the window.
Oct 30, 16:39 EDT

Nov 9, 2024

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.